At FarhaByMart, we want you to be completely satisfied with your purchase. If you are not satisfied with your purchase for any reason, you may be eligible for a refund or exchange subject to the terms below.

Refund Eligibility

To be eligible for a refund, the following conditions must be met:

  1. Product Condition: The item must be in its original condition, unused, and in the same condition that you received it.
  2. Proof of Purchase: You must provide proof of purchase, such as an order number or receipt.
  3. Return Period: The request for a refund must be made within [number of days] days from the date of purchase.

Refund Process

To request a refund, please follow these steps:

  1. Contact our customer service team at contact@farhabymart.com with your order number and reason for the refund request.
  2. Our customer service team will review your request and provide instructions for returning the item.
  3. Once we receive the returned item and verify its condition, we will process your refund.
  4. Refunds will be issued to the original method of payment within [number of days] days of receiving the returned item.

Non-Refundable Items

Certain items are not eligible for refunds, including:

  • Gift cards
  • Downloadable software products
  • Perishable goods
  • Personalized or custom-made items

Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue and provide a replacement or refund if necessary.

Contact Us

If you have any questions about our refund policy or need assistance with a refund request, please contact us at sales@farhabymart.com.